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Learn more about Catersource at catersource.com

Important Dates & Location

The conference sessions will start on Monday, March 9th and runs through Thursday, March 12th.

The tradeshow will be open to the public during the following times:

Wednesday, March 11th – 10:00AM-5:00PM

Thursday, March 12th – 10:00AM-5:00PM

The answer to this question depends on how much of the conference you’d like to partake in and how much time you need for your booth set-up and tear-down.

Move-in:

Monday, March 9th – 8:00AM-5:00PM

Tuesday March 10th – 8:00AM-5:00PM

Move-out:

Thursday, March 12th – 5:00PM-8:00PM

Friday, March 13th – 8:00AM-12:00PM

The conference will take place at Mandalay Bay in Las Vegas, Nevada.

The tradeshow will also take place in Mandalay Bay.

Registration & Pass Types

Badge registration can be completed through the Exhibitor Portal.

Badge registration can be completed through the Exhibitor Portal.

Yes. Anyone without an exhibitor badge will be denied access to the tradeshow during move-in and move-out hours.

When you sign into the Exhibitor Portal and click into the ‘Badge Registrations’ tile it will indicate how many badges you have used and how many remain in your complimentary allotment.

Each exhibiting company is allotted one (1) conference access pass that allows for entry into Catersource/The Special Event conference education. This pass must be assigned to one individual but may be shared with other members of the team. The pass is not a standalone badge so it MUST be used in conjunction with an exhibitor badge.

One exhibitor tradeshow badge should be assigned to each member of your staff who will be working in the booth. This badge allows access to the tradeshow floor during tradeshow days and also during move-in and move-out hours.

The Invites Program through our partner, Feathr, allows you to easily promote your participation at Catersource/The Special Event and invite your customers to come see you! Click on the ‘Marketing Tools’ tile in your Exhibitor Portal for more information.

Catersource and The Special Event DOES NOT mail badges. Badges will be printed onsite upon providing your barcode confirmation and a government-issued photo ID (such as a driver’s license or passport).

Your Booth

Your booth is a raw space. Things like carpet, furnishings, internet, electrical, water, etc. are not included. Orders for these items can be placed via Freeman Online and Mandalay Bay. Place orders by February 18th with Freeman for discounted pricing and February 19th with Mandalay Bay for the same.

Advance Warehouse shipping: Receiving at the Advance Warehouse starts February 10th and ends March 3rd.

Order Freeman Exhibitor Services – by February 10th

Ship Your Freight to Show Site – Cannot deliver before March 9, 2020

Union jurisdictions prevail over the operations of all material handling equipment, all unloading and reloading and handling of empty containers. FREEMAN has the responsibility to manage all docks, marshalling yards and the scheduling of all vehicles to ensure a smooth and efficient move-in and move-out. Therefore, Freeman also has the responsibility of receiving and handling all exhibit materials and empty crates.

In the context of tradeshow operations, the acronym POV stands for Personally Operated Vehicle which defines any passenger vehicle that excludes box trucks and flat beds.

10 x 10 display “pop-ups” may be set up by an exhibitor if one person can accomplish the task in no more than 30 minutes (including crating and uncrating) and without the use of any tools or ladder. The union steward reserves the right to determine whether or not union labor is required to set up the exhibitor’s booth.

An Exhibitor Appointed Contractor (EAC) is any company other than one of the designated official contractors which an exhibitor wants to employ inside the exhibit hall before, during or after the show. This includes all EAC display houses, display sales representatives, designers, florists, EAC labor, supervisors and any third party. An EAC should not be wearing an exhibitor badge. You must have your EAC approved by show management in advance so they can be added to the security list. To gain approval, submit the EAC Authorization Form to [email protected] no later than January 31st, 2020.

No. Due to security and liability reasons, EAC’s must adhere to the published show and move-in/move-out hours.

No. Only Freeman labor or your appointed Exhibitor Appointed Contractor may perform this work.

Miscellaneous

Exhibitors are not permitted to photograph or video the exhibit or product of another exhibitor without prior approval. Exhibitors are prohibited from entering the exhibit space of another exhibitor without permission from that exhibitor, and at no time may anyone enter an exhibit space that is not staffed. Additionally, by registering for Catersource and The Special Event you are giving permission to be photographed and have your likeness used in marketing and promotional materials.

No one under the age of 18, including infants, is allowed access to the exhibits. No exceptions. Show management does not provide childcare services onsite. Use of a school issued ID is not acceptable unless it provides a date of birth.

Company profiles are updated through the Exhibitor Portal. The deadline to update information has passed but if you have any questions or need assistance regarding your Company Profile, contact April Hill at [email protected]

Your Customer Success contact, April will send emails on a regular basis from the time a company joins the show until the show concludes. There are two important considerations when you are not receiving updates regarding the show: 1) Another individual may have been designated as the ‘logistics contact’ at the time of booking or 2) your email spam filters may be blocking our communications. Please contact April at 646.895.7436/[email protected] to verify who we may have listed as the logistics contact for your company and also be sure to whitelist [email protected]

If you need to change the company’s designated key contact, we must receive this request in writing. Please email the new contact’s name, title, direct phone number, mobile phone number and email address to [email protected]

Not seeing an answer to your question? April Hill is your Customer Success Specialist and can help you find any answers you need. Please don’t hesitate to reach out before, during or after the show for assistance. E: [email protected] | Direct: 646.895.7436 | Mobile: 646.907.4654