Exhibitor Resources

Exhibitor Portal

The Catersource Exhibitor Portal is your one stop shop for all of the information you’ll need to prepare for a successful event. Through the link below, you’ll be able to register your booth staffupdate your company profilebook your hotel stay, and gain access to our secondary vendors for lead retrieval and booth product/service ordering, and more. 

Login details are emailed to the logistics contact that is identified on your exhibitor or sponsor agreement within 5 business days of booking. If you need help accessing your login details, email Angie at aridgeway@catersource.com

Invite-a-Customer Program

Catersource 2017 is offering Exhibitor Invites for all its exhibitors. Exhibitor Invites is a free email marketing tool that you can use to reach out to your customers and prospects, letting them know that you’ll be at the show, and keeping them informed about your latest products and services.

Send up to three emails to your customers and prospects, offering them a friendly reminder to stop by your booth, and a chance to register for a free expo pass.

 Exhibitor Invites Program Benefits – All Included with Your Booth!

  • Catersource 2017 covers all the costs associated with the program, making it free for you to use
  • Helps you generate leads and schedule appointments before the show
  • Professionally designed html emails give you many options to customize your message with no design costs
  • Easy way to invite your customers to visit your booth and offer them a free EXPO pass
  • No limit to the number of emails you can send

Exhibitor Invites is a great way to boost awareness about your company, and ensure that all of your key customers and prospects visit your booth at Catersource 2017.

Freeman Online Portal

Inside the Exhibitor Services Manual, you will find all the information and order forms necessary to successfully participate in this year's show, from ordering products and services to shipping your exhibit.

Exhibitor FAQs

A: The basic exhibitor package includes;

  • (1) Conference Access Pass that can be shared amongst your staff
  • (10) Exhibitor tradeshow badges for your booth staff
  • Unlimited complimentary tradeshow badges for your customers through the Invite-a-Customer program

*Sponsors should refer to their agreement for allotment and ticket inclusion information.

A: Possibly! If more than 10 staff badges are needed please email your request to Angie at aridgeway@catersource.com

A: A free email marketing campaign through our partner, Exhibitor Invites, will allow you to send customized HTML emails to an unlimited number of your customers and prospects, offering them a free Tradeshow badge, or $50 off a full conference package. Exhibitor Invites is a great way to boost awareness about your company, increase your ROI from the show, and helps ensure that all your key customers and prospects attend Catersource 2017, and visit your booth. To get started, visit: www.exhibtorinvites.com/catersource

If you have any questions about the Invite-a-Customer program, contact your personal Exhibitor Invites Specialist at 319.423.8702 or services@exhibitorinvitesteam.com

A: As an exhibitor or sponsor, you are welcome to attend the Networking Reception. Tickets to any of the paid optional events are not included. You may purchase tickets to attend by contacting our registration team at (800) 932.3632.

A: The basic exhibitor package includes;

  • Black drape and an exhibitor identification sign.
  • Company listing in the 2017 printed Show Guide and mobile app. (deadline February 1st for print)
  • Company listing on conference.catersource.com.
  • Opportunities for pre-show promotions and advertising exclusively for exhibitors.
  • Access to the networking lounge on the tradeshow floor.

Invitation for you and your staff to attend the Welcome Reception.

A: Your booth is a raw space. Things like carpet, internet, electrical, water, furnishings etc. are not included. Orders can be placed via Freeman Online.


  • January 27tis the advance discount deadline for lead retrieval packages.
  • February 1sis the deadline to submit listing information for inclusion in the printed Show Guide.
  • February 20th is the cutoff for special room rates at our host hotels.
  • February 17th is the discount deadline for Freeman services.
  • February 21st  is the discount deadline for utility services (electrical, internet, plumbing).

For additional deadlines, click here.

A: No. The Official Service Contractor, Freeman, is a major service contractor, as are other decorating companies. They must go to the union hall to hire labor for exhibitors. FREEMAN Management personnel are non-union.

A: Union jurisdictions prevail over the operations of all material handling equipment, all unloading and reloading, and handling of empty containers.  FREEMAN has the responsibility to manage all docks, marshalling yards, and the scheduling of all vehicles in order to ensure a smooth and efficient move-in and move-out.  Therefore, FREEMAN also has the responsibility of receiving and handling all exhibit materials and empty crates.

A:An exhibitor may move material that can be hand-carried by one person in one trip, without the use of dollies, hand trucks, or other mechanical equipment.

A: A 10' X 10" display ("pop-ups") may be set-up by an exhibitor if one person can accomplish the task in no more than 30 minutes (including crating and uncrating) and without the use of any tools.  A pop-up booth is an exhibit of 10 linear feet or less that can be carried and set-up without tools or a ladder.  The union steward reserves the right to determine whether or not union labor is required to set-up the exhibitor's booth.

A: No. Due to security and liability reasons, everyone must adhere to the published show and move-in/move-out hours.

A: As a general definition, an exhibitor-appointed contractor (EAC) is any subcontractor selected and used by the exhibitor other than the official service contractors in the exhibitor services manual. Exhibitors are allowed to choose the vendor they want to perform nonexclusive services or rent nonexclusive products at the show but must receive prior written approval by way of the EAC Authorization Form

A: No. Only Union workers may do so—either FREEMAN labor or your approved Exhibitor Appointed Contractor (EAC).

A: There are many opportunities to expand your reach at Catersource 2017.  Contact our Tradeshow Director, Dave Pruka at 612.253.2026 or dpruka@catersource.com to learn more.